Changed Your Mind?
You can cancel your order within 14 days of delivery.
Email: info@rabisastore.co.uk
Or post a cancellation form to:
Unit 10 Hassocks Wood Business Centre
Stroudley Road, Basingstoke, RG24 8UQ
If your item has already been shipped, return it within 14 days at your own cost (unless free returns were included).
Use a tracked service and keep proof of postage. If we don’t receive the return, we can’t issue a refund.
Refunds are processed within 14 days of receiving your return.
Refunds go back to your original payment method — no fees apply.
Important: If the item is used, damaged, or missing tags/parts, we may reduce or decline the refund.
Faulty Item Returns
You have 14 days from delivery to report any issues.
📩 Contact: info@rabisastore.co.uk or www.rabisastore.co.uk
If your item is confirmed faulty:
- We’ll provide a free prepaid return label
- Once returned, we’ll either replace or refund your item
Extended Christmas Returns
Purchases made from 1st–31st December are eligible for return until mid-January, giving you time to test or gift your items.
You’ll receive email updates throughout the return process.